ACE Ocean

Simplifying transmission of ocean cargo information for US imports

Automated Commercial Environment (ACE) Ocean

The Automated Commercial Environment (ACE) is a US Customs and Border Protection’s electronic manifest program. It is the foundation for CBP’s trade processing and risk management assessment for cargo entering the country. Ocean eManifests must be received by CBP at least 24 hours before arrival at the port or before loading depending on the origin and type of goods.

For containerized, bulk, and break bulk cargo, the eManifest must be confirmed by CBP at least 4 hours before the vessel arrives, while eManifests for empty containers must be submitted 24 hours before arrival. If the voyage is less than 24 hours in duration, cargo and conveyance data must be reported at the time of departure from the foreign port. Failure to submit eManifests in a timely manner could result in delays, penalties or entry refusal.

Benefits

Accelerated high volume processing

Easily bulk upload or seamlessly integrate to quickly pull stored data, prepare electronic documents, and submit to CBSA within minutes.

Easy-to-use web application

User friendly platform makes for effortless filing with smart validation, fast uploads, and instant responses.

Real-time visibility

Receive real-time notifications and alerts for all eManifest responses from CBP via email and SMS.

Stay informed

Generate reports to track, analyze cargo movements and for auditing purposes.

Save time

For self-filing, data entered will be saved for subsequent retrieval. For managed services, our team of experts handle the full submission process so that you can focus on growing your business with peace of mind.

Affordable plans

Multiple pricing plans for businesses of various sizes and needs. Choose from user friendly web based service, integration, or managed filing services.

24/7 Customer support

Our 24/7 expert customer support is conveniently available for you around the clock via email, live chat and phone.

How to get started?

To get set up with ACE, the following bonds are required:

1. International Carrier (C3) bond. (MVOCC/NVOCC).

2. Federal Maritime Commission (FMC) bond or Ocean Transportation Intermediary (OTI) bond is required.

3. Once these bonds have been obtained, proceed to sign up online with us.

How can I submit eManifest info to Customs?

ACE Ocean is an industry leading service that allows air carriers, freight forwarders and related participants to submit cargo and conveyance data quickly and easily to the Customs and Border Protection (CBP). ACE Ocean can be used as standalone system, integrated with in-house systems or outsourced through our dedicated filing service.

Web Service:
  1. Do-it-yourself via our user-friendly web application.
  2. Query status of eManifest submitted.
  3. Receive real-time responses from CBP via email and SMS.
Filing Service:
  1. User submits required documents to CrimsonLogic via Email/Fax.
  2. CrimsonLogic will validate and send to Customs 24/7.
  3. User receives response via phone, email or SMS.
  4. User can proceed across the border.

ACE Ocean Price Plans

CrimsonLogic eManifest solutions make the filing process quick and simple. Choose from a selection of flexible pricing options for web filing, integration to in-house systems, or let our team of expert compliance professionals file on your behalf.

Food and Drug Administration Prior Notice (FDA PN)

Web Services

Basic

$ 39 Monthly
  • 39 Transactions
  • $1.00 per Additional Transaction

Lite

$ 79 Monthly
  • 92 Transactions
  • $0.85 per Additional Transaction

Plus

$ 149 Monthly
  • 212 Transactions
  • $0.70 per Additional Transaction

Enterprise

$ 499 Monthly
  • 907 Transactions
  • $0.55 per Additional Transaction

Premium

$ 999 Monthly
  • 2497 Transactions
  • $0.40 per Additional Transaction

Filing Service

Filing

$ 50 Monthly
  • 5 Transactions
  • $8 per Additional Transaction

* Pay-per-use: Filing Service $10 per Shipment.

* Integration Option: One-time Integration Fee $2000 (Includes mailbox for host-to-host EDI/XML integration option).

Interested to learn more?

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